Your purchase may be returned within 30 days after date of delivery. Simply, return your merchandise in the original condition with the hygiene seal and tags still intact.
Customers are responsible for shipping charges when returning unwanted items. If you need to exchange an item, a pre-paid return label will be provided. To ensure the package reaches us and we are able to process a refund, we highly recommend using a tracked method of shipping. ELYSIIAN will not be responsible for any lost packages in transit for return.
For refunds to credit cards and PayPal we deduct $6 to cover the original shipping and returns handling fee. Refunds may only be issued to the credit card or PayPal account used to make the original purchase.
Refunds for store credit are free and will always include free domestic shipping on your next order.