Returns & Exchanges
- Your purchase may be returned within 30 days of date of delivery.
- Returns must be sent to us in 100% original condition with the hygiene seal and tags still intact.
- For refunds to credit cards and PayPal we deduct $6.95 to cover the original shipping costs and the returns handling fee.
- For purchases with a 20% or more discount, you may only return your item for a full store credit
- For purchases with a 50% or more discount, all sales are final and we cannot offer a refund
- Visit our Returns/Exchange Portal
- Enter your email address or your order number and zip code
- Select Return, select the item(s) you wish to return, and the appropriate reason
- Print your return shipping label
- Attach your label to your return package and ship your item (instructions included in portal)
Orders & Shipping
- For standard (free) shipping, please allow to 3-5 business days once in transit
- For express shipping please allow 1-2 business days once in transit
- Shipping fees and transit times are calculated at checkout and based on the shipping destination
- Orders ship within 48hrs, Monday through Friday (excluding weekends and holidays)
- Shipping labels are printed and processed 1- 2 days prior to carriers receiving shipment
An email notification with the tracking number is sent once your order ships.
If the order includes sale items, we do not allow additional discounts. Also, promotional codes cannot be combined.
As of March 2, 2022 we offer Easyship Shipping Protection with every order, which covers items/packages that are lost, stolen or damaged in transit. If you opt out of Easyship Shipping Protection before placing your order, you accept that ELYSIIAN is not liable for items that are lost, stolen or damaged in transit.
If you placed an order with Easyship Shipping Protection and your item(s)/package(s) are lost, stolen or damaged in transit, please visit this page to file a claim. If you have any questions or need further assistance, please email email@example.com
Products & Sizing
Hand wash in cold water with mild detergent. Do not use strong detergent, fabric softeners or bleach. Never leave to soak. Squeeze, do not wring or twist your suit. Avoid rough surfaces and excessive contact with sunscreen oils. Do not iron or tumble dry. Lay flat to dry.
The size guide should be used as a general guideline for helping you find your correct fit. Please keep in mind, sizing varies by style. Please check the detailed description of each item for more information. If you have any questions regarding the fit of an item please contact us at firstname.lastname@example.org.
Yes! As we continue to grow, we will be expanding our size range. We currently offer XS, S, M, L, XL. If you're unsure about the size and fit of a product you love, email us at email@example.com
If you have a sizing questions or need immediate assistance, please click the chat bubble in the lower left hand corner to chat live with a customer service representative.
Live Chat is available weekdays 11am-3pm EST