We are happy to provide easy returns and exchanges!
While we want you to be completely in love with your online purchase, we have implemented an easy return and exchange process if you are unhappy for any reason. We offer 30-days hassle-free returns for your merchandise. We just ask that your items have not been worn, washed or altered in any way. Simply return your merchandise in its original condition with the hygiene seal and tags still intact for a full refund. You will only be charged for the original shipping and handling fee.
To return please print the return/exchange slip found at the end of this page. Your name, order number and reason for return must be filled out and sent with your returned items.
Please send your returns to:
726 ROUTE 202 SOUTH
SUITE 320 - 169
BRIDGEWATER, NJ 08807
Customers are responsible for shipping charges when returning unwanted items. To ensure the package reaches us and we are able to process a refund, we highly recommend using a tracked method of shipping. ELYSIIAN will not be responsible for any lost packages in transit for return.
We are only able to offer an exchange when a different size is needed. You must be exchanging for the exact style and color you originally ordered. Please contact us at firstname.lastname@example.org to ensure your size is in stock. If the item you are wanting to exchange for is a different style you may return your item for a refund and place a separate order. We do not offer exchanges for international orders, only refunds. Customers are responsible for shipping charges when sending the exchanged item back to us. Please print out the return/exchange slip found below. Your name, order number and size needed must be filled out and sent with your returned item.
Please send your exchanges to: